If you have built customer service automation over the last decade, you know the old failure mode well: low confidence scores, visible gaps in intent classification, and a swift handoff to a human agent. The system failed safely because it…
We’ve built digital agents and customer service automation for close to a decade. The tooling has changed completely. The hardest problem hasn’t. The old failure mode: low confidence, visible gaps Pre-LLM conversational systems ran on intent classification. A user query…
We supported a client in bringing a conversational AI experience to their tech showcase at the Osaka Expo, giving visitors an interactive way to explore information and ask questions on the spot. The showcase let attendees engage directly. Proud to…
Long before chat interfaces dominated headlines, effective conversational AI relied on human mechanics: rhythm, syntax, pragmatics, and context. Intertangible was built on this foundation, bridging theoretical computational linguistics with practical software engineering to change how machines listen and respond. Guided…
Our Managing Director Una Softic was recently a guest on a podcast by Ralf Schreiber, the CEO and Founder of Qfour.ai. Ralf works with organisations on future-oriented themes such as digitalization, digital learning, and AI, focusing on the issues of…
Intertangible was invited to actively participate in the Mizuho KPMG Innovation Field 2024, a collaborative conference consistently delivering timely and relevant content tailored to the prevailing technology trends. We joined the 8th edition of this initiative produced by Mizuho Securities…
Collaboration fuels progress and drives innovation. Our team at Intertangible joined forces with Generative AI Consortium to gathering experts and contribute to the discussions at the Generative AI Consortium Meeting held on July 14th at the New Otani Hotel in…
Stepping into the US market with a social humanoid platform designed for empathetic, real-world engagement requires balancing cutting-edge research with grounded operational support. Over the past year, we’ve had the privilege of walking alongside our partners in advanced robotics as…
In March we were invited to join the ABUNDANCE360 event, hosted by Singularity University, alongside a distinguished client, immersing themselves in a journey that explored the frontiers of abundance and innovation. This flagship event delved into exponential technologies, and our…
We supported a global robotics company that designs, develops, and manufactures robots and robotic systems for a variety of industries and applications, we ran their global partnerships identification and agreement negotiations, supplier sourcing, and client acquisition. We focused on service…