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Driving DX & full retail revamp of Harley Davidson dealership

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One of the largest Harley-Davidson dealerships in Japan tasked us with a complete revamp of their motorcycle shop. Within 2 months, we finalized their digital transformation, but also their physical brand and retail experience, along with a relocation.

In addition to that, we restructured staff and suppliers, rebranded, and managed their move (including real estate work & heavy machinery installation).

Intertangible upgraded group’s entire IT/cloud infrastructure along with server migration. We created web store with customized SW for stock management, and implemented payment systems (including POS). Dealership reported successful results in a new market with positive business outcomes, full existing customer retention, new customer acquisition, reduced spending and maximized profits.

Japanese